crowded flight was canceled after Westjet's 767s had been
withdrawn from service. A single attendant was re-booking a long line of
inconvenienced travelers.

Suddenly an angry passenger pushed his way to the desk. He slapped
his ticket down on the counter and said, "I HAVE to be on this flight
and it
HAS to be FIRST CLASS".

The attendant replied, "I'm sorry, sir. I'll be happy to try to help
you, but I've got to help these people first, and I'm sure we'll be able to
work something out." The passenger was unimpressed. He asked loudly, so
that
the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the attendant smiled and grabbed her public
address microphone: "May I have your attention please; may I have your
attention please", she began - her voice heard clearly throughout the
terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS.
If anyone can help him find his identity, please come to Gate 14."

With the folks behind him in line laughing hysterically, the man
glared at the attendant, gritted his teeth and said, "Fuck You!"

Without flinching, she smiled and said, (I love this bit) "I'm
sorry, sir, but you'll have to get in line for that too."